How much hair will I need?
For a full install we suggest at least 3 bundles each bundle is 3.5 oz we recommend at least 4 bundles for inches 22 and up.
What color does it come in?
Virgin hair comes in the natural color which is about 1b-2 (bundles may have some shades and tones of brown) as well. We also offer 1b/27 and 1b/30
What inches are offered?
We offer inches 10-34 inches on natural hair color and 12-24 inches in color hair
How can I see more pictures of the hair?
We have many customer pics on our social media platforms, Facebook and Instagram @hairbybellebree or you can view more on our site on our photos page.
Will the hair shed?
Yes, you may experience some shedding which is normal. However with the use of weft sealant and proper maintenance shedding is reduced to a minimal.
Does the company offer wholesale?
Yes we do please email email@example.com for info.
Do you ship internationally?
We do ship to some areas outside of the USA and Canada please contact us via email for info and shipping prices.
How long is shipping?
For USA orders shipping is 5-7 business days and for Canada 7-10 business days
How much is shipping?
USA shipping is $13 Canada Shipping is $35 all shipping has insurance included for all hair orders. If free shipping is offered there is no cost to USA orders Canada shipping is $25. An invoice for Canada shipping is sent shortly after order is received.
What shipping company do you use?
The United States Postal Service (USPS)
When will I receive tracking?
Tracking is sent directly to the email provided on the order on or before the 5th business day (Saturday and Sunday are not business days)
Is a signature required?
Yes all packages require a signature if you are not home at the time of delivery a notice will be left to set up a redelivery or pickup from your local post office. No packages are left without a signature.
What if I’m receiving an error message during checkout stating AVS?
If you are receiving this message then your billing information is not matching with what your card company has on file. Please make sure you’re billing address and zip code match with info for the card you are using.
Can I use a different shipping address for my order?
All orders through authorize.net must be shipped to the billing address, we do offer the PayPal option if shipping to an address outside of your billing it must be a verified address connected to your PayPal account.
I am a return customer how do I receive my 10% off code?
Please email us @ firstname.lastname@example.org the day you want to make a new purchase as codes change daily.
Can hair be colored?
Yes, hair can be colored. Please keep in mind once hair has been processed it is no longer considered virgin hair as chemicals have now been added. This may also change the texture of the hair. Please consult with a licensed cosmetologist.
What is your return policy?
Once an order has shipped there are no returns. However you my exchange (fee may be applied) or receive store credit.
How can I contact the company about my order?
We can be contacted by email which is the fastest form of communication @ email@example.com most emails are answered within 2 hours between 8am-8pm est. We may also be contacted by phone @ (404) 539-7602 from 8am-8pm est.
Where is the hair being shipped from?
All orders are shipped from Atlanta, GA
I stay in the Atlanta area can I pick up hair?
We do not offer pickup orders. All orders are shipped through USPS